MarQenti | Creative Agency & Digital Marketing in Tunisia

## Assistant MarQenti

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Appelez-nous+216 23922932
Email Contact@MarQenti.tn
Location Route Tunis Km 10 Sfax, Tunisia

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# Privacy Policy

How we collect, use, and protect your data at MarQenti.

Last updated: August 12, 2025

At MarQenti, your privacy matters. This policy explains what data we collect, why we collect it, and how we keep it safe. It applies to our website, products, and services.

## 1. Information We Collect

We collect information to provide and improve our services:

- Contact information: Name, email, phone, and company details when you submit forms (e.g., contact, quote, or career pages).
- Usage data: Pages visited, interactions, device information, IP address, and approximate location for analytics and performance.
- Account data: If you create an account in our SaaS or portals, we store credentials and profile preferences.
- Files and content: Materials you upload or share to receive our services.

## 2. How We Use Your Information

- Provide, operate, and improve our website and services.
- Respond to inquiries, support requests, quotes, and applications.
- Personalize content, features, and communications.
- Analyze usage to enhance performance, security, and reliability.
- Send service-related notices and, with your consent, marketing updates (you can opt out anytime).
- Comply with legal obligations and enforce our Terms.

## 3. Cookies and Tracking

We use cookies and similar technologies to remember preferences, keep you signed in, and analyze traffic. You can control cookies in your browser settings. Disabling cookies may affect some features.

## 4. Legal Basis

Where applicable (e.g., GDPR), we process data based on consent, contract necessity, legitimate interests, or legal obligations.

## 5. Sharing and Disclosure

We do not sell your personal data. We may share information with:

- Service providers: Trusted vendors who assist in hosting, analytics, payments, or communications under strict confidentiality.
- Business transfers: In a merger, acquisition, or asset sale, data may be transferred under protection measures.
- Legal requirements: When required to comply with law or protect rights and safety.

## 6. Data Security

We apply administrative, technical, and physical safeguards to protect your information. While no system is 100% secure, we continuously improve our protections.

## 7. Data Retention

We retain personal data only as long as necessary for the purposes described, unless a longer retention period is required by law.

## 8. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict your data; object to processing; or request portability. To exercise these rights, contact us.

## 9. International Transfers

Your information may be processed in countries outside your own. We implement appropriate safeguards to protect your data.

## 10. Changes to this Policy

We may update this policy periodically. We will post the updated version here and adjust the "Last updated" date above.

## 11. Contact Us

If you have questions or requests regarding this policy, contact us at contact@marqenti.tn. You can also review our Terms of Service.